Josh Babetski : Quixotic Bravado

Papa Johns Angered Us

Not feeling like making anything, we decide to order some Papa John’s Pizza. So Traci calls them up and gets some barely coherent stoner on the line. She tells him that we have a mailer with a special on it, tells him what it is — five times. Each time she has to repeat this, I hear the voice going up and up and up. This process repeats when telling the guy the toppings because he’s confused that burger is in fact a topping they have.

Fast forward an hour later… The phone rings. A very sweet voice on the other end informs me that they’re having trouble finding the house. Having ordered from there countless times before, what really happened is that they came out, couldn’t find the place and went back to the store.

At this point fearing they already took turns spitting on our cold pizza, we cancelled the order and went out to a local mom-and-pop joint called “Venice Pizza” for some take-out Stromboli. The young lady answering the phone was polite, articulate and intelligent. When I went in to pick it up, they were friendly and my order was hot and ready on-time. It was also about $5.00 cheaper.

So it’s worth the inconvenience of picking up the food if the convenience of delivery is no longer there. Customer service has become so bad that you can’t even get a pizza delivered anymore? This is the way the world ends.